Vol. 33 (2023)
Artículos de Investigación

Contribución de las inversiones en recursos humanos según el tipo de eficiencia técnica de la banca múltiple peruana

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  • Lucia Karin Castillo,
  • Lourdes Belén Tejad,
  • José Ovidio Flores Gutiérrez
Lucia Karin Castillo
Universidad San Martín de Porres
Biografía
Lourdes Belén Tejad
Universidad San Martín de Porres
Biografía
José Ovidio Flores Gutiérrez
Universidad Nacional Mayor de San Marcos
DOI: https://doi.org/10.15174/au.2023.3859

Publicado 2023-12-20

Cómo citar

Castillo Inche, L. K. ., Tejada Portilla , L. B. ., & Flores Gutiérrez, J. O. (2023). Contribución de las inversiones en recursos humanos según el tipo de eficiencia técnica de la banca múltiple peruana. Acta Universitaria, 33, 1–17. https://doi.org/10.15174/au.2023.3859

Resumen

Se evaluó la contribución de las inversiones en recursos humanos (RRHH) a la eficiencia técnica de la banca múltiple peruana durante el 2021. Además, se demostró qué tipo de frontera de producción prevalece y se generó un plan benchmarking. A una muestra censal de 16 bancos se les midieron tres inputs (remuneraciones al personal, gastos del directorio y activos) y dos outputs (total de depósitos y total de créditos vigentes). Se identificaron siete bancos en la frontera de eficiencia técnica global (ETG), 12 bancos en la de eficiencia técnica pura (ETP) y siete bancos en la de eficiencia de escala (EE). La media de la ETG fue 0.86, la de ETP fue 0.95 y la de EE fue 0.91. Se determinó que prevalecen los rendimientos variables a escala, que la eficiencia de los bancos no varía con el nivel de inversión en recursos humanos, y se formuló un plan de mejoras potenciales.

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Citas

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