PÉREZ-ESPINOSA, H.; RAMIREZ-VILLASEÑOR, E. P.; ÁLVAREZ-CARMONA, M. A.; ARANDA-CAMPOS, Ángel R. Design, development, and evaluation of a chatbot for hospitality services assistance in Spanish. Acta Universitaria, [S. l.], v. 33, p. 1–17, 2023. DOI: 10.15174/au.2023.3645. Disponível em: https://actauniversitaria.ugto.mx/index.php/acta/article/view/3645. Acesso em: 17 may. 2024.